General Terms

General Conditions:

Rates are subject to change in case of any changes in airport taxes, hotel rates, transport rates, government taxes or entrance fees.

Payment

Reservation on the Tour shall be accepted by Operator only upon receipt of the Booking Form duty signed along with a non-refundable interest free deposit of 20% of the total Tour Cost which is adjustable against the Tour Cost.

The Tour Cost, as detailed in the Brochure and as may be revised, if necessary, shall be paid by Customer as follows:

International Tours Domestic Tours
Non-refundable interest free deposit (20% of total Tour Cost) At the time of booking At the time of booking
50% of the total Tour Cost 45 days prior Tour departure 30 days prior Tour departure
100% of the total Tour Cost 30 days prior Tour departure 15 days prior Tour departure

If the Customer/s wishes to travel in advance, i.e; before the proposed departure date and or return after the tour ends, the Customer/s will have to pay all applicable extra charges. In case the dates requested by the Customer/s are not available, the Operator will not alternate dates accordingly, subject to seat availability and to terms and conditions applicable.

Tour Cost is based on departure from Delhi, India, unless specifically mentioned.

High season surcharge as per the rules of the Airline concerned has to be paid by the Customer. Any increase in airfare, airport taxes, visa charges, fuel surcharges after the booking/registration will have to be paid and borne by the Customer.

Cancellation

All cancellations are valid only when communicated in writing to Operator by Registered AD, or if otherwise, upon confirmation of the same in writing by Operator.
Customer shall pay cancellation charges as follows:

Receipt of cancellation International Tours Domestic Tours
More than 45 days prior Tour departure Deposit Deposit
44 to 30 days prior Tour Departure 50% of the total Tour Cost Deposit
29 to 15 days prior Tour Departure 80% of total Tour Cost 50% of the total Tour Cost
Less than 15 days prior Departure or no show 100% of total Tour Cost 100% of total Tour Cost

In addition, there will be additional cancellation charges as may be application with reference to the Independent Contractors.

A transfer from one tour to another or a change of departure date before the departure will be treated as cancellation on one tour and booking on another and hence will attract the applicable cancellation charges.

In case of billing errors, Operator reserves the right to re-invoice.

In case of dishonored cheques, issued by the Customer in favor of the Operator, the concerned Customer has to pay INR. 500/- for every such dishonor and in addition the Operator reserves the right to take necessary legal action in respect of dishonored cheques as may be advised.

Documentation

  • Customer shall be solely responsible for obtaining his passport and ensuring that the passport is valid for minimum six months from the date of commencement, with exceptions of countries requiring longer validity periods. Passports expiry date should not be more then 10 years from the date of issuance.
  • Customer shall be solely responsible for obtaining all requisite permission. Statutory clearances, income tax clearances. Certificates and approvals, like e.g., from the POE (Emigration) or relations to health, insurance and shall complete all other travel formalities as may be necessary.
  • Customer may seek assistance of Operator for purposes of the above mentioned documents/formalities against payment of Operator’s fee therefore. It is the responsibility of the Customer to furnish all documents required by the Operator for application of VISA etc. UK, USA and any other VISA which require the personal presence of the passenger will have to be obtained by Customer directly.
  • Before submission of the passport to the Operator for obtaining VISA, Customer has to ensure that passport has sufficient blank pages, which should not be damaged/stapled/torn, etc. for recording the VISAS of the respective countries. All Customers booking Tours for Europe sector should ensure that their passport’s validity is not exceeding ten years.
  • The granting or not granting VISA is the sole prerogative of the concerned Consulate/Authorities even after submitting all relevant documents or attending personal interview or otherwise and Operator is not all responsible for grant of or not grant of VISA for whatever reasons and for errors in the date of VISA granted or scanned photographs by the concerned authorities. Some consulate may not give any reason for not granting VISA. The Operator therefore shall not provide any reason why a person is not granted a VISA.
  • Operator may arrange an independent agency to provide such assistance to Customer and operator shall not in any manner be responsible for or liable for any act or omission of such agency.
  • All Customers travelling by air for Indian / domestic sectors are advised to carry the photo identification in the form of driving license, election ID card, Pan card and for students their school / college ID card. At certain sightseeing places, the Identification proof is required for which the Operator has no control and is mandatory. The identification documents must be produced by the Customers as per the rules and regulations prescribed at different locations.

Please feel completely free to contact us should you require any further information/clarification. It is our sincere hope you will give us your kind patronage and from our side, we assure you of our best services and attention at all times